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White Label Design

Graphic & Web Design

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Frequently Asked Questions

Who owns the copyright of the work you produce? Expand

Working as a 'White Label' service means, you own the rights to use the final artwork we prepare for your projects. The way you want to handle it after our work is done, is between you and your client.

As part of our work, we'll help you understand the complexities of digital media for commercial work. For example, there are many resources online that you can't copyright and might require license fees and agreements, such as stock photos, open source code and software.

We will help you and guide you to present the right graphic and website solutions to your clients.

Why should I choose you? I can outsource cheaper prices outside Australia! Expand

You can find graphic and web designers off shore, but if you are concerned about copyright and privacy laws, working with an Australian company will work best for you.

If you are based in the USA, the low Australian dollar compared to your own currency, is a huge advantage. You are paying less money to have access to top quality reliable professional work.

We hope to develop a long lasting business relationship with you. We want to be part of your team!

High quality design work, timely responses and ethical standards are our priority.

Is the work you perform for me, confidential? Expand

Yes! All work performed under our White Label Design Services, is done under strict privacy. And for your peace of mind, we can sign a non-disclosure agreement.

What type of services do you provide? Expand

All type of graphic design work for print and online media, including social media graphics and website design & development.

We can also provide Website Hosting and Maintenance services through our sister company Soul Space Design.

I have many years of experience in Marketing, but I don't have design skills or know how to create a website, can you help me? Expand

Of course! We don't expect you to have 'design skills'. This is why you hire qualified professionals!

Your role is to create the marketing strategy, develop campaigns and provide innovative solutions to your clients.

Our job is to bring your strategy to life, using appropriate digital technologies and design procedures.

I'm not sure how to brief a designer, can you help me? Expand

Research, strategy and meetings with clients are required for us to create a design brief. If you don't know how to do these, your best option is to engage the services of our sister company Soul Space Design.

How do I know how many hours are required for my projects? Expand

Prior commencing any job, you will be given estimated time required for your job.

How do you receive payment? Expand

Once you contact us, you will receive an invoice with account details.

We accept credit card, Paypal and direct deposit.

What about time frames? Expand

 

Once payment is received, your job will be booked in. Depending on the project, please allow between 3 - 10 working days for us to commence.

You will be kept informed at all times. We take pride in the level of communication we deliver to all our clients.

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